Apartment Maintenance Platform
No more lost WhatsApp messages. Every complaint gets a ticket, a status, and a resolution.
The Problem
Most apartment buildings handle maintenance informally — a WhatsApp message here, a phone call there. Complaints get buried, forgotten, or never followed up.
Who Uses CribFix
Two focused roles, each with a clear set of actions.
Raise a complaint, pick a category and priority, then track its status from your personal dashboard.
Log in as resident →View all building complaints, update statuses, and add notes so residents always know what's happening.
Log in as admin →How It Works
A simple four-step flow that keeps everyone in the loop.
Fill in the form with a title, category, priority, and description. Saved immediately.
The building admin sees the new ticket and moves it to "In Progress" when work begins.
Admins attach updates so the resident always knows what is happening.
Once done, the complaint is marked Resolved. The resident can see the final status at any time.
Features
Built for the realities of apartment living — fast to set up, easy to use every day.
Every complaint gets a unique ID. Track status from Open to Resolved in real time.
Admins add notes directly to tickets. Residents see progress without having to chase anyone.
Mark complaints as Low, Medium, or High priority. Critical issues never get buried again.
Plumbing, electrical, HVAC, lifts — filter and find exactly what you need instantly.
Residents only see their own tickets. Admins see the full picture across all units.
No app download, no account creation. Works instantly in any browser on any device.
Resident Stories
Before CribFix I'd send a WhatsApp and hear nothing for weeks. Now I can see exactly what's happening with my complaint.
Managing 60 flats used to mean a dozen WhatsApp groups. CribFix gives me a single dashboard for every issue in the building.
The priority labels are great. High-urgency issues get noticed immediately and our maintenance team responds within hours.
Get started in seconds — no installation, no signup. Just log in and start tracking.
All your maintenance tickets in one place.
Fill in the details and your complaint will be logged and assigned to the maintenance team.